I bought a Pelican 65qt 7 years ago and a 20qt 4 years ago. I have had people break a latch and I personally broke the drain on accident. Their warranty is #1 for sure no questions asked why or how they took the info from me on the coolers and sent out the replacement parts. You have to be a few bricks short a load to pay $30 to a $100 less for an ice chest that has a 1 to five year limited warranty only for so called defects. When this company has a lifetime you break it we fix it warranty along with any kind of factor defect if they ever had one.